Digital Experience

We assist you in your transformation

Digital data and its usage represent true transformation and performance opportunities with regard to new market stakes and marketing management needs:

ROI
Visibility and communication
Sales optimization
Customer relationships and experience
Customer knowledge
Time To Market

With our integrated digital agency Wide, we partner you in your digital transformation and the development of innovative devices.

How can we help you?

We partner your teams by putting experts at your disposal, whose mission is to:

Scope and define your needs
Imagine and design your projects
Orchestrate their implementation
Know your business
Manage your campaigns.

Concretely, we bring you:

Mastery over the entire chain of digital value within your overall strategy.
Recognized expertise in three fields: digital strategy, customer relationships and customer knowledge.
A high service level through adapted and result-geared service provision.
The advantages and innovation of a partner network.
Proven agile methods of governance and production.
The achievement, efficiency and speed guarantees of an agency containing over 400 talents.
The technology watch and advice of our Research and Innovation department.

The main stake of the Nouvel Observateur is to ‘listen’, understand better and facilitate its entire traditional and digital readership in cross-channel. Micropole implemented the IBM Digital Marketing Optimization solution within the group, which enabled the Nouvel Observateur to know and understand the internet users’ interests, without knowing their identity, while bringing new high value-added services to subscribers. More generally, this enables offering readers the possibility of benefiting from content and customized services in real time.

In the context of the re-engineering of the Greater Lyon traveler service platform, the Micropole teams designed, created and developed applications requiring many features: geolocation, alerts, augmented reality …

Read the full testimony

Wide, the Micropole digital agency, was chosen by Armatis-Ic, the leading French call center, for the overall re-engineering of its print and web identity. Armatis-lc wished to equip itself with a new identity, consistent with its multi-cultural dimension. Wide took the fundamental values of Armatis-lc as the basis for creating its new image. A print and web graphic charter was established to ensure communication consistency and all the sales tools were then re-engineered, to the total satisfaction of the group.

«This new, younger identity enables the creation of a true brand dynamic, more suited to the new businesses and the determinedly multi-channel positioning of the enterprise»

Aboubaker Maghraoui, Innovation Project Manager at Armatis-lc.

Read the full testimony

With Europcar we have had the opportunity of creating a truly unique user experience! By guiding the internet user in selecting the vehicle most suited to his needs right through to the rental organization, we offer an interface based around an intuitive and user-friendly selection process.

Results: an improved conversion rate, a multi-device site and a 47% increase in hits.

We work totally independently with the most innovating and high-performing vendors on the market.

Our experts know the best solutions of the main market vendors, which enables them to operate fully objectively on technical consulting in the tool choice phase.

In partnership with the groups’ Research & Innovation department, we have selected and implemented a specific strategy with certain vendors for the performance and particularly innovative nature of their solutions.

We are proud to be notably partners of: Oracle, IBM, SAP, Jalios, Jahia, Sinequa, iTesoft, Webtrends, exalead, eZ, Synabase, Digimind, Reboard, PolySpot, Update, Microsoft...

And also of: IBM WebSphere Commerce, Magento, hybris software (SAP), Oracle ATG Web Commerce, BroadVision, Compario, Planet World, Oxid eshop, Drupal Commerce, RBS Change, for their e-commerce solutions.

Digital experience