Digital Experience

We assist you in your transformation

Digital data and its usage represent true transformation and performance opportunities with regard to new market stakes and marketing management needs:

ROI
Visibility and communication
Sales optimization
Customer relationships and experience
Customer knowledge
Time To Market

With our integrated digital agency Wide, we partner you in your digital transformation and the development of innovative devices.

How can we help you?

We partner your teams by putting experts at your disposal, whose mission is to:

Scope and define your needs
Imagine and design your projects
Orchestrate their implementation
Know your business
Manage your campaigns.

Concretely, we bring you:

Mastery over the entire chain of digital value within your overall strategy.
Recognized expertise in three fields: digital strategy, customer relationships and customer knowledge.
A high service level through adapted and result-geared service provision.
The advantages and innovation of a partner network.
Proven agile methods of governance and production.
The achievement, efficiency and speed guarantees of an agency containing over 400 talents.
The technology watch and advice of our Research and Innovation department.

Sanit-Gobain GLASSOLUTIONS France transforms and markets a wide range of windows, from new construction to renovation, for both outside and inside applications. With the aim of improving its sales efficiency, Micropole implemented the CRM Update solution in Web mode and on IPad. This solution, now used by the 400 strong sales team, enables sharing customer repositories and facilitates the generation of sales leads, appointment making and quote follow-up.

Within the multi-channel management of Gan Assurance, Micropole contributes to refining the customer path analyses (achievement of on-line quotes, impact on transformation, …) the goal being to optimize them for greater sales efficiency (desire scores) and ultimately to give a recurring summary of business, taking the specifics of each portfolio into consideration.

After the Grenoble, Saint-Brieuc and Saint-Etienne Chambers of Commerce (CCI), Toulouse also chose Micropole to implement its Ecobiz collaborative platform. This platform aims to favor exchanges and facilitate professional contacts between the different regional enterprises and communities. Micropole, whose know-how in the development of professional social networks is recognized, relied on the Jalios JCMS solution to successfully achieve this project. The Toulouse CCI also entrusted Micropole with the creation of the visual identity of the solution, which was achieved in compliance with the existing graphic charter.

«Our teams implemented a true social network for regional enterprises, developed in line with CCI Toulouse objectives».

Céline Shourick, Manager Micropole Sud-Ouest Agency.

Read the full testimony

The Micropole teams implemented the digital strategy of Bouygues Télécom.

Thanks to an approach combining marketing and technical savvy, Micropole completely re-engineered the spaces geared to customer relationships, and enabled optimization of customer wins through the creation of a new on-line store.

We work totally independently with the most innovating and high-performing vendors on the market.

Our experts know the best solutions of the main market vendors, which enables them to operate fully objectively on technical consulting in the tool choice phase.

In partnership with the groups’ Research & Innovation department, we have selected and implemented a specific strategy with certain vendors for the performance and particularly innovative nature of their solutions.

We are proud to be notably partners of: Oracle, IBM, SAP, Jalios, Jahia, Sinequa, iTesoft, Webtrends, exalead, eZ, Synabase, Digimind, Reboard, PolySpot, Update, Microsoft...

And also of: IBM WebSphere Commerce, Magento, hybris software (SAP), Oracle ATG Web Commerce, BroadVision, Compario, Planet World, Oxid eshop, Drupal Commerce, RBS Change, for their e-commerce solutions.

Digital experience