Micropole has also recently obtained the new SAP Support and Maintenance Center certification, in the context of the world-wide Partner Center Of Expertise (PCOE) program. « The program, involving both Micropole and all its European subsidiaries, is geared to selecting partners to ensure solution support in place of SAP. It enables us to offer all the services included in « Standard » and « Enterprise » support contracts to our customers on SAP All-in-one solutions and SAP Business Objects ». On the strength of this new opportunity, Velixis, the Belgian subsidiary specialized in Business Intelligence and Performance Management solution integration, has already signed a support contract including a transfer of license pool management and an extension of the user community with the Banque Générale du Luxembourg.
A BusinessObjects SAP partner since 1991 and a SAP partner since 1999, Micropole has SAP Gold Partner and Master VAR status. « At our customer sites, we are called on to operate on Business Intelligence solutions, Performance management, Enterprise Resource Planning, Customer Relationship Management, Urbanization, and more recently , Master Data Management. Our teams include over 350 consultants dedicated to SAP solutions ». Certified on SAP All-In-One, SAP BI, SAP BPC and SAP HANA, the teams offer high value-added solution integration services from our offices in in Europe (France, Belgium, Switzerland, the Netherlands and Luxembourg).
« Our aim is clearly towards customer satisfaction and compliance to the commitments we have made with respect to our partner-vendors », concludes Catherine Delaunay.