Testimony of Baptiste, Sales Director at Micropole: a job that combines customer proximity and projects

Sales: beyond sales, a real player in project follow-up

Project follow-up is a key element of the sales profession. The missions of the sales teams are not limited to sales; they also maintain a constant link with the technical teams in charge of projects. As Sales Manager, Baptiste supervises activities and ensures that he is as close as possible to customers to meet their needs.

Team spirit and sharing success

The sales team's recent successes include a major e-commerce project, an achievement of which they are particularly proud. This success was the fruit of a collective effort involving various Micropole agencies and players with varied expertise, from pre-sales through to production. Mutual support and communication are at the heart of teamwork.

Flexible, customized solutions

Responding to customer needs can take many forms, which is why the approach must be particularly flexible for the customer. Sales teams are accustomed to setting up mixed systems, integrating both customer and Micropole teams, as well as service centers with strong commitments in terms of KPIs, SLAs and so on.

Close collaboration between trade and production

This collaboration between the sales and production teams is essential: the sales team's missions don't stop at sales, they also help to secure costings and schedules in cooperation with the production teams, to ensure the success of projects.

Strong values to ensure performance

For Baptiste, there are strong values, both human and professional, that can be found at Micropole. Collaboration, mutual aid and benevolence form a powerful trio which, combined with rigor and performance, guarantee optimal customer service and fulfilling working conditions.

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