SECTORS

Public Sector

27% vs. 54%.
27% of public sector managers describe the digital experience offered by their departments as positive, compared to 54% in the private sector

Source: Trends 2021, Adobe

In order to better meet the expectations of users and their new needs, public services are seeking to modernize and decentralize in order to provide a more appropriate and faster service. The objective is also to improve the working conditions of the agents to offer a more efficient, transparent and economical public service. However, the budgetary constraints of public services are significant, and often subject to electoral cycles and changes in government mandates and orientations, which impacts productivity.

Provide the expected citizen service locally, while respecting budgetary and time constraints set at the national or even European level.

Moreover, the inherent components of the public sector do not allow it to be as agile as in the private sector. With a system of vertical hierarchies and many stakeholders involved in complex and time-consuming decision-making, public services are also constrained by the need to serve all citizens across the country, whereas the private sector can target only the services that are most profitable for it.

Public administrations are also required to adapt to the numerous transitions such as decentralization, digitalization and CSR.

The challenge is multiple, global and local, structural and cyclical, short and long term.

Use cases

  • Cloud Acceleration
  • Data Platform
  • Cloud migration

A world data platform to optimize data processing

See The Reference
  • Data Driven
  • Data Governance & Management
  • Cloud migration

Which strategic dashboards for a successful service offer

  • Data Driven
  • Data Visualization & Analytics

Low Code, the dematerializing asset for business processes

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