Business Lines

Management & Change

With digitalization, companies are transforming with the ambition to create more value and differentiate themselves. To guarantee the success of a transformation, they must know how to take advantage of digital opportunities while succeeding in making their employees full-fledged players. Because people are at the heart of a successful transformation.

In a transformation project, it is important to prepare the change well in order to guarantee the success of this transformation through the support of the employees. The manager plays a key role; his mission is to transmit the change to his teams. Change management is a process that requires time, but also anticipation and organization.

In order for the manager to adhere to the company's transformation project, he or she must be able to understand the objectives of this transformation, in order to embody them and relay them to his or her teams. A manager must know how to make decisions and communicate in order to be able to demonstrate the stakes of the transformation, but also to answer the potential doubts and questions of those who are resistant to change.

All departments in a company have a Management & Change role

With digitalization, organizational modes are evolving, allowing companies to maintain their competitiveness. More and more, project/transversal work (tribes, guilds, task-force...), favoring collaboration, is developing. The relationship between manager and employee has a less hierarchical connotation, the manager delegates more. He is present to motivate his teams and work with them to achieve their objectives. We speak of collaborative management.

With the health crisis and the implementation of telecommuting, management is also becoming more agile. Responsible for the performance of his team, the manager must have confidence in his team and give them autonomy. His mission is to federate his team and to encourage collaboration through the digital tools he has put in place.

All the departments of a company have a Management & Change role to play, each one must listen to its employees, be involved in the exchange and in the common construction. Relational skills and soft skills have become strategic in order to make the company culture evolve and guarantee the success of its transformation.

Use cases

Muriel Huriot Micropole Data Cloud Digital

The main challenge is to mobilise management and to put the significance of the action into perspective.

Because in a highly uncertain environment, where transformation cycles are accelerating, aligning operations with business strategy is no longer enough.

- Muriel Huriot
Director of Transformation and Customer Experience
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