In a world of increasing cyberattacks, customer data security is no longer an option, but a necessity. At our recent webinar "How do you protect your customers' data?", Laurent Lemerre, Senior Partner Cyber Security at Micropole, shared innovative solutions to protect your users while delivering a seamless, frictionless experience. If you weren't able to attend, here's an overview of the highlights, with the option of watching the replay to delve deeper into these crucial issues.
A winning triptych: safety, fluidity, autonomy
Customer Identity and Access Management (CIAM) is much more than a technical tool: it's a strategic lever. CIAM solutions are built around three key principles:
- Enhanced protection: A risk engine analyzes connections in real time to detect anomalies without adding unnecessary complexity. Only high-risk cases trigger a second authentication factor, minimizing interruptions for the user.
- Friction-free user path: Thanks to WebAuthn technology and the FIDO2 standard, users can log in via systems integrated into their terminals, such as facial recognition or fingerprinting. The result: fast, intuitive and secure access.
- Passwordless authentication: Users can log in without having to enter a password, thanks to technologies embedded in modern devices. This method eliminates the risks associated with stolen or forgotten passwords, while reinforcing security.
Alarming figures and concrete solutions
The webinar highlighted a number of key points:
- 8.1% of user accounts are stolen, often due to reused passwords.
- 99% of users always connect from the same terminals and locations - valuable data for detecting suspicious behavior.
A CIAM responds to these challenges with tailor-made solutions, such as the integration of WebAuthn technology, which authenticates users using existing terminals and browsers, without the need for additional hardware. The result: enhanced security without weighing down the user experience.
Watch the replay and find out how to improve your safety
The replay of this webinar offers you the opportunity to understand how Micropole's CIAM solution can transform customer identity management within your organization. Join us to explore the technologies presented in detail and understand how they can be adapted to your specific needs.
Access the replay here and take the lead in protecting your customers' data.
