Levallois-Perret, 3rd December 2020. Micropole, an international consulting and technology group specialising in Data & Digital Experience, officially announces the deployment of its new agency dedicated to the Salesforce ecosystem, albert agency.
Named after Einstein, Salesforce's artificial intelligence, albert agency was conceived and designed as a cross-functional organisation of organisational, functional and technical know-how on Salesforce solutions.
"Albert proposes to companies and administrations equipped with the various Salesforce solutions to get the full value out of them through a creative and business approach," says Antoine de Lasteyrie, Managing Director of Wide Agency and Director of the Ile-de-France Digital BU at Micropole.
A catalyst for customer experience issues
The creation of albert agency and its wider deployment are part of the Micropole Group's strategy to support its clients in their major business challenges. Albert's mission is to use the collective intelligence of its teams, data and creativity to offer a direct and comprehensible approach to its clients. Albert agency combines the collective intelligence, Data & Digital Experience expertise of the Group and Salesforce expertise to help design unique, high-performance and scalable systems for its clients.
The agency aims to implement Salesforce solutions for its customers, enabling them to make the most of the technology. Consulting, design and implementation are the cornerstones of albert agency's offering, with expertise in Service Cloud, Marketing Cloud, Sales Cloud, Einstein Analytics, Commerce Cloud, Tableau, Mulesoft and Datorama.
This new dynamic launch is in line with Micropole's development strategy around customer experience and digital transformation, and the deployment of its expertise throughout the Group to meet the needs of its customers on a larger scale and in different countries.
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